SHIPPING AND RETURN POLICY![]() ![]()
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We try and ship ALL purchases within one business day (often on Saturday Mornings for USPS whenever possible!) Please Scroll down for shipping rates Please see this page for our FULL return policy: RETURN POLICY We do not have a shipping button for express shipping as we get discounts from Fedex that we pass along to the customer, therefore we process all express shipments by phone or email. Email us at info@americanaquariumproducts.com and provide us the exact items and your postal code and we will get back ASAP. Prices generally start at $15 for 2nd day and $28 for next day air (for 1-2 lb packages). Next Day or Second Day Air sales must be posted by 1:00 PM Pacific Time in order to be processed for delivery the next day (please place a phone order for next day air) OUR STANDARD SHIPPING RATES (2-6 Business days in the USA lower 48 states) ARE AS FOLLOWS: .01-$9.98 =$6.95 $9.99-$29.99 = $7.95 $30.00-$49.99 = $8.95 $50.00-$89.98 = $9.95: $90.00 and up = $10.95 For Other USA States and Territories: (Via USPS Priority or First Class Mail) .01-$9.98 = $8.45 $9.99-$24.99 = $10.95 $25.00-$49.99 = $14.95 $50.00-$79.98 = $22.95 $79.99 and up = $30.95 (Additional charges may apply to larger/heavy shipments) Fedex 2 Day is also available to the above locations generally for about 40-80% more $, however Fedex offers guarantees that the USPS does not (and which we also cannot guarantee), please contact us for a quote if interested. We now have shipping calculations to CANADA: (Via USPS Priority or First Class Mail) .01-$9.99 = $8.95 $10.00-$24.99 = $15.95 $25.00-$49.99 = $22.95 $50.00-$79.98 = $30.95 $79.99 and up = $38.95 Additional charges may apply to larger/heavy shipments, OR some very light shipments that can ship via First Class (under 4 lbs.) may receive a shipping refund!! (Unfortunately no shipment guarantees via US or Canada Post) FOR INTERNATIONAL SHIPPING (Outside of Canada) or additional shipping to PO Boxes, please email us for a quote or we can send you PayPal money request for additional shipping. *Additional charges may apply to shipments over 2 lbs. to PO boxes. PLEASE try and provide us a regular shipping address whenever possible. WE DO NOT GUARANTEE purchases shipped to PO boxes. Our preferred shipper is Fedex Ground due to guarantees, customer service and reliability. Please see this link for ground time in transit to see if you need expedited shipping: "Fedex Ground Delivery Map" *Most of our packages between 1-2 lbs. are shipped Priority Mail in the USA, and will generally arrive in 2-3 business days (Mon. – Sat.), so next or second day is not generally necessary for these (although we often have requests for next day air of aquarium medications). Larger packages (over 2-3 lbs.) are shipped Fedex Ground (our preferred shipper) which is 1-5 business days. International Shipments ship via USPS International First Class or Priority Mail (depending on weight) *Very light packages are shipped via First Class (which is usually only one day slower than Priority), night lights, UV bulbs, in particular ship better in First Class than Priority Mail (less broken night lights). Yes First Class costs us less, however our time is valuable and we have to stand in line for these shipments. *Limit [2] Azoo Plant Grower Bed (12 lb.) per order due to shipping costs incurred by weight. *Google Checkout is for purchases in the lower 48 USA. You may still use Google outside of these areas, however we will send you a money request for the difference in shipping. Also Google Checkout has the shipping charges already added. Google Checkout does NOT accept Debit cards! The bottom line is Google Checkout is for Google account holders or those wishing to have a Google Account to purchase here or at other sites on the internet. You must use a credit card (not debit) and set up an account to proceed with Google Checkout you will be first directed to set up a Google Checkout account (which many users enjoy and provides an alternative to other checkout methods on the internet) We try to ship every order by the next day whenever possible [sometimes the same day], If there is any delay, we will email you. [See our feedback on eBay on our fast shipping]. We accept checks and money orders, please allow extra time for clearance of the check and please leave us your email or phone number so we can let you know your purchase is on the way. If you need to send any of our products as a last minute gift, email us at info@americanaquariumproducts.com and we will let your recipient know their gift is on it's way. For ground delivery time in transit, please use the map on this page (please click the picture)• We now have gift certificates (see button below) | Payment Confirmation | Specials | Additional Shipping | Subscriptions | Fedex-Ground | Return Policy | | Return Home | Downloads | Shipping and Return Policy | Contact Us | Great Links | Aquarium_Information | |
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